/* ===========================================================================
   PANEL DEL AGENTE DE VENTAS - HOJA DE ESTILOS
   Tema oscuro, pensado para trabajar comodo muchas horas.
   =========================================================================== */

:root {
  --fondo:        #0b1220;
  --fondo-2:      #0f172a;
  --panel:        #16213a;
  --panel-2:      #1d2b48;
  --panel-3:      #24345a;
  --borde:        #2b3c60;
  --borde-suave:  #22314f;

  --texto:        #e8eefc;
  --texto-medio:  #a9b8d6;
  --texto-suave:  #7186ad;

  --acento:       #25d366;   /* verde WhatsApp */
  --acento-oscuro:#128c3e;
  --azul:         #4a8cff;
  --morado:       #a97bff;
  --amarillo:     #f5b942;
  --rojo:         #f4565a;
  --cian:         #35c8d8;

  --radio:        12px;
  --radio-chico:  8px;
  --sombra:       0 4px 24px rgba(0, 0, 0, .35);
  --sombra-suave: 0 2px 10px rgba(0, 0, 0, .22);
  --transicion:   140ms ease;

  --lateral:      246px;
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  min-height: 100%;
}

body {
  background: var(--fondo);
  color: var(--texto);
  font-family: "Segoe UI", system-ui, -apple-system, "Helvetica Neue", Arial, sans-serif;
  font-size: 15px;
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
}

a { color: var(--azul); text-decoration: none; }
a:hover { text-decoration: underline; }

/* ============================== ESTRUCTURA ============================== */

.app {
  display: grid;
  grid-template-columns: var(--lateral) 1fr;
  min-height: 100vh;
}

/* ------------------------------- LATERAL ------------------------------- */

.lateral {
  background: var(--fondo-2);
  border-right: 1px solid var(--borde-suave);
  padding: 20px 14px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  position: sticky;
  top: 0;
  height: 100vh;
  overflow-y: auto;
}

.marca {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 6px 10px 18px;
  border-bottom: 1px solid var(--borde-suave);
  margin-bottom: 10px;
}

.marca-icono {
  width: 38px; height: 38px;
  border-radius: 11px;
  background: linear-gradient(140deg, var(--acento), var(--acento-oscuro));
  display: grid; place-items: center;
  font-size: 20px;
  flex: 0 0 auto;
  box-shadow: 0 3px 12px rgba(37, 211, 102, .3);
}

.marca-texto { min-width: 0; }
.marca-nombre {
  font-weight: 700; font-size: 15px;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.marca-sub { font-size: 11.5px; color: var(--texto-suave); letter-spacing: .3px; }

.nav { display: flex; flex-direction: column; gap: 3px; }

.nav-enlace {
  display: flex; align-items: center; gap: 11px;
  padding: 10px 12px;
  border-radius: var(--radio-chico);
  color: var(--texto-medio);
  font-weight: 500;
  transition: background var(--transicion), color var(--transicion);
  text-decoration: none !important;
  position: relative;
}
.nav-enlace:hover { background: var(--panel); color: var(--texto); }
.nav-enlace.activo {
  background: var(--panel-2);
  color: var(--texto);
  box-shadow: inset 3px 0 0 var(--acento);
}
.nav-enlace .icono { width: 20px; text-align: center; font-size: 16px; flex: 0 0 auto; }
.nav-enlace .contador {
  margin-left: auto;
  background: var(--rojo); color: #fff;
  font-size: 11px; font-weight: 700;
  padding: 1px 7px; border-radius: 99px;
  min-width: 20px; text-align: center;
}

.lateral-pie {
  margin-top: auto;
  padding-top: 14px;
  border-top: 1px solid var(--borde-suave);
  font-size: 12px;
  color: var(--texto-suave);
}
.lateral-pie .estado-linea { display: flex; align-items: center; gap: 7px; padding: 3px 0; }

.tarjeta-usuario {
  display: flex; align-items: center; gap: 10px;
  margin-top: 12px; padding: 8px;
  background: var(--panel);
  border: 1px solid var(--borde-suave);
  border-radius: 10px;
}
.usuario-avatar {
  width: 34px; height: 34px; flex: 0 0 auto;
  display: grid; place-items: center;
  border-radius: 50%;
  background: var(--acento);
  color: #06270f;
  font-weight: 700; font-size: 13px;
}
.usuario-datos { display: flex; flex-direction: column; min-width: 0; }
.usuario-datos strong { font-size: 12.5px; color: var(--texto); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.usuario-datos span { font-size: 11px; color: var(--texto-suave); }

.fila-usuario {
  display: flex; align-items: center; gap: 14px;
  padding: 12px;
  border: 1px solid var(--borde-suave);
  border-radius: 12px;
  background: var(--fondo-2);
  flex-wrap: wrap;
}
.fila-usuario.inactivo { opacity: .6; }

.pista { color: var(--texto-suave); font-size: 12px; }

.check { display: inline-flex; align-items: center; gap: 7px; font-size: 13px; color: var(--texto); cursor: pointer; }

.fila-campana {
  display: flex; align-items: center; gap: 16px;
  padding: 12px 14px;
  border: 1px solid var(--borde-suave);
  border-radius: 12px;
  background: var(--fondo-2);
  flex-wrap: wrap;
}
.metricas-campana { display: flex; gap: 14px; font-size: 13px; color: var(--texto-medio); flex-wrap: wrap; }
.acciones-campana { display: flex; gap: 6px; flex-wrap: wrap; }

.burbuja-whatsapp {
  background: #e7f8ee;
  border: 1px solid #bfe8cf;
  border-radius: 10px;
  padding: 10px 12px;
  font-size: 14px;
  color: #12301d;
  white-space: pre-wrap;
}

.punto {
  width: 8px; height: 8px; border-radius: 50%;
  flex: 0 0 auto;
  background: var(--texto-suave);
}
.punto.verde  { background: var(--acento);  box-shadow: 0 0 8px rgba(37,211,102,.7); }
.punto.rojo   { background: var(--rojo); }
.punto.ambar  { background: var(--amarillo); }

/* --------------------------------- MAIN -------------------------------- */

.principal {
  padding: 26px 32px 60px;
  max-width: 1500px;
  width: 100%;
  min-width: 0;
}

.cabecera {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
  margin-bottom: 24px;
  flex-wrap: wrap;
}

.cabecera h1 {
  margin: 0 0 4px;
  font-size: 25px;
  font-weight: 700;
  letter-spacing: -.4px;
}
.cabecera .subtitulo { color: var(--texto-suave); font-size: 13.5px; margin: 0; }

.cabecera-acciones { display: flex; gap: 9px; align-items: center; flex-wrap: wrap; }

/* ============================== COMPONENTES ============================= */

/* --------------------------------- Botones ------------------------------ */

.boton {
  display: inline-flex; align-items: center; justify-content: center; gap: 7px;
  padding: 9px 15px;
  border-radius: var(--radio-chico);
  border: 1px solid var(--borde);
  background: var(--panel-2);
  color: var(--texto);
  font-size: 14px; font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: background var(--transicion), border-color var(--transicion), transform var(--transicion);
  white-space: nowrap;
  text-decoration: none !important;
}
.boton:hover { background: var(--panel-3); border-color: #3b517d; }
.boton:active { transform: translateY(1px); }
.boton:disabled { opacity: .5; cursor: not-allowed; transform: none; }

.boton.primario {
  background: linear-gradient(140deg, var(--acento), var(--acento-oscuro));
  border-color: transparent; color: #06240f;
}
.boton.primario:hover { filter: brightness(1.08); }

.boton.peligro { background: transparent; border-color: #6b2b2f; color: #ff8f92; }
.boton.peligro:hover { background: #3a1a1e; }

.boton.plano { background: transparent; border-color: transparent; color: var(--texto-medio); }
.boton.plano:hover { background: var(--panel-2); }

.boton.chico { padding: 5px 10px; font-size: 13px; }
.boton.icono { padding: 6px 9px; }

/* --------------------------------- Tarjetas ----------------------------- */

.tarjeta {
  background: var(--panel);
  border: 1px solid var(--borde-suave);
  border-radius: var(--radio);
  padding: 20px;
  box-shadow: var(--sombra-suave);
}
.tarjeta + .tarjeta { margin-top: 18px; }

.tarjeta-titulo {
  display: flex; align-items: center; justify-content: space-between;
  gap: 12px; margin: 0 0 16px;
  font-size: 15px; font-weight: 700;
}
.tarjeta-titulo .ayuda { font-weight: 400; font-size: 12.5px; color: var(--texto-suave); }

/* ------------------------------- Indicadores ---------------------------- */

.indicadores {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 14px;
  margin-bottom: 18px;
}

.indicador {
  background: var(--panel);
  border: 1px solid var(--borde-suave);
  border-radius: var(--radio);
  padding: 16px 18px;
  position: relative;
  overflow: hidden;
}
.indicador::after {
  content: ''; position: absolute; left: 0; top: 0; bottom: 0; width: 3px;
  background: var(--acento);
}
.indicador.azul::after   { background: var(--azul); }
.indicador.morado::after { background: var(--morado); }
.indicador.amarillo::after { background: var(--amarillo); }
.indicador.rojo::after   { background: var(--rojo); }
.indicador.cian::after   { background: var(--cian); }

.indicador-etiqueta {
  font-size: 12px; color: var(--texto-suave);
  text-transform: uppercase; letter-spacing: .6px; font-weight: 600;
}
.indicador-valor {
  font-size: 27px; font-weight: 700; letter-spacing: -.8px;
  margin: 6px 0 2px; line-height: 1.15;
}
.indicador-pie { font-size: 12.5px; color: var(--texto-medio); }
.indicador-pie .sube { color: var(--acento); font-weight: 600; }
.indicador-pie .baja { color: var(--rojo); font-weight: 600; }

/* --------------------------------- Tablas ------------------------------- */

.tabla-envoltura {
  overflow-x: auto;
  border: 1px solid var(--borde-suave);
  border-radius: var(--radio);
  background: var(--panel);
}

table.tabla {
  width: 100%;
  border-collapse: collapse;
  font-size: 14px;
}

table.tabla th {
  text-align: left;
  padding: 12px 14px;
  background: var(--panel-2);
  color: var(--texto-medio);
  font-size: 11.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .7px;
  border-bottom: 1px solid var(--borde);
  white-space: nowrap;
  position: sticky; top: 0; z-index: 2;
}

table.tabla td {
  padding: 12px 14px;
  border-bottom: 1px solid var(--borde-suave);
  vertical-align: middle;
}
table.tabla tbody tr:last-child td { border-bottom: none; }
table.tabla tbody tr:hover { background: rgba(74, 140, 255, .05); }
table.tabla .num { text-align: right; font-variant-numeric: tabular-nums; }
table.tabla .acciones { text-align: right; white-space: nowrap; }

/* --------------------------------- Insignias ---------------------------- */

.insignia {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 3px 10px;
  border-radius: 99px;
  font-size: 12px; font-weight: 700;
  border: 1px solid transparent;
  white-space: nowrap;
}
.insignia.gris    { background: #263450; color: var(--texto-medio); border-color: var(--borde); }
.insignia.verde   { background: rgba(37,211,102,.14); color: #62e08e; border-color: rgba(37,211,102,.35); }
.insignia.roja    { background: rgba(244,86,90,.14);  color: #ff8f92; border-color: rgba(244,86,90,.35); }
.insignia.ambar   { background: rgba(245,185,66,.14); color: #ffcd6b; border-color: rgba(245,185,66,.35); }
.insignia.azul    { background: rgba(74,140,255,.14); color: #8fb6ff; border-color: rgba(74,140,255,.35); }
.insignia.morada  { background: rgba(169,123,255,.14);color: #c5a6ff; border-color: rgba(169,123,255,.35); }
.insignia.cian    { background: rgba(53,200,216,.14); color: #6fdcea; border-color: rgba(53,200,216,.35); }

/* --------------------------------- Formularios -------------------------- */

.campo { margin-bottom: 14px; }

.campo label {
  display: block;
  font-size: 12.5px;
  font-weight: 600;
  color: var(--texto-medio);
  margin-bottom: 5px;
}
.campo .pista { font-weight: 400; color: var(--texto-suave); font-size: 11.5px; }

.entrada, .selector, .area {
  width: 100%;
  padding: 9px 12px;
  background: var(--fondo-2);
  border: 1px solid var(--borde);
  border-radius: var(--radio-chico);
  color: var(--texto);
  font-size: 14px;
  font-family: inherit;
  transition: border-color var(--transicion), box-shadow var(--transicion);
}
.entrada:focus, .selector:focus, .area:focus {
  outline: none;
  border-color: var(--acento);
  box-shadow: 0 0 0 3px rgba(37, 211, 102, .13);
}
.area { resize: vertical; min-height: 74px; }
.selector { cursor: pointer; }

.fila-campos {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 14px;
}

.casilla {
  display: flex; align-items: center; gap: 8px;
  font-size: 14px; color: var(--texto-medio);
  cursor: pointer; user-select: none;
}
.casilla input { width: 16px; height: 16px; accent-color: var(--acento); cursor: pointer; }

.barra-filtros {
  display: flex; gap: 10px; align-items: center; flex-wrap: wrap;
  margin-bottom: 16px;
}
.barra-filtros .entrada, .barra-filtros .selector { width: auto; min-width: 150px; }
.barra-filtros .crecer { flex: 1; min-width: 190px; }

/* --------------------------------- Modales ------------------------------ */

.fondo-modal {
  position: fixed; inset: 0;
  background: rgba(4, 8, 18, .78);
  backdrop-filter: blur(3px);
  display: none;
  align-items: flex-start; justify-content: center;
  padding: 40px 18px;
  z-index: 100;
  overflow-y: auto;
}
.fondo-modal.abierto { display: flex; }

.modal {
  background: var(--panel);
  border: 1px solid var(--borde);
  border-radius: 15px;
  box-shadow: var(--sombra);
  width: 100%;
  max-width: 620px;
  animation: aparecer 160ms ease;
}
.modal.ancho { max-width: 880px; }

@keyframes aparecer {
  from { opacity: 0; transform: translateY(-12px) scale(.985); }
  to   { opacity: 1; transform: none; }
}

.modal-cabecera {
  display: flex; align-items: center; justify-content: space-between;
  padding: 18px 22px;
  border-bottom: 1px solid var(--borde-suave);
}
.modal-cabecera h3 { margin: 0; font-size: 17px; }
.modal-cuerpo { padding: 20px 22px; max-height: 66vh; overflow-y: auto; }
.modal-pie {
  display: flex; justify-content: flex-end; gap: 9px;
  padding: 15px 22px;
  border-top: 1px solid var(--borde-suave);
  background: var(--fondo-2);
  border-radius: 0 0 15px 15px;
}

.cerrar-x {
  background: none; border: none; color: var(--texto-suave);
  font-size: 22px; cursor: pointer; line-height: 1; padding: 0 4px;
}
.cerrar-x:hover { color: var(--texto); }

/* --------------------------------- Avisos ------------------------------- */

.avisos-flotantes {
  position: fixed; bottom: 22px; right: 22px;
  display: flex; flex-direction: column; gap: 10px;
  z-index: 200;
  max-width: 380px;
}

.aviso {
  background: var(--panel-2);
  border: 1px solid var(--borde);
  border-left: 4px solid var(--azul);
  border-radius: var(--radio-chico);
  padding: 13px 16px;
  box-shadow: var(--sombra);
  font-size: 14px;
  animation: entrar 200ms ease;
}
.aviso.ok     { border-left-color: var(--acento); }
.aviso.error  { border-left-color: var(--rojo); }
.aviso.aviso2 { border-left-color: var(--amarillo); }
.aviso-titulo { font-weight: 700; margin-bottom: 2px; }

@keyframes entrar {
  from { opacity: 0; transform: translateX(30px); }
  to   { opacity: 1; transform: none; }
}

.mensaje-vacio {
  text-align: center;
  padding: 46px 20px;
  color: var(--texto-suave);
}
.mensaje-vacio .icono-grande { font-size: 42px; display: block; margin-bottom: 10px; opacity: .55; }

.cargando {
  display: inline-block;
  width: 15px; height: 15px;
  border: 2px solid rgba(255,255,255,.2);
  border-top-color: var(--acento);
  border-radius: 50%;
  animation: girar .7s linear infinite;
  vertical-align: -2px;
}
@keyframes girar { to { transform: rotate(360deg); } }

/* ================================ LOGIN ================================ */

.pantalla-login {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 24px;
  background:
    radial-gradient(900px 500px at 15% -10%, rgba(37,211,102,.13), transparent 60%),
    radial-gradient(800px 500px at 85% 110%, rgba(74,140,255,.13), transparent 60%),
    var(--fondo);
}

.caja-login {
  width: 100%; max-width: 408px;
  background: var(--panel);
  border: 1px solid var(--borde);
  border-radius: 17px;
  padding: 34px 32px;
  box-shadow: var(--sombra);
}
.caja-login .marca { justify-content: center; border: none; padding-bottom: 6px; margin-bottom: 6px; }
.caja-login h1 { text-align: center; font-size: 22px; margin: 0 0 6px; }
.caja-login .subtitulo { text-align: center; color: var(--texto-suave); font-size: 13.5px; margin: 0 0 24px; }
.caja-login .boton { width: 100%; margin-top: 8px; }
.caja-login .error-login {
  background: rgba(244,86,90,.13);
  border: 1px solid rgba(244,86,90,.35);
  color: #ff9a9c;
  padding: 10px 13px; border-radius: var(--radio-chico);
  font-size: 13.5px; margin-bottom: 14px;
}
.caja-login .pie-login {
  margin-top: 20px; padding-top: 16px;
  border-top: 1px solid var(--borde-suave);
  font-size: 12.5px; color: var(--texto-suave); text-align: center;
}

/* ============================ PRODUCTOS ============================== */

.rejilla-productos {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(232px, 1fr));
  gap: 16px;
}

.ficha {
  background: var(--panel);
  border: 1px solid var(--borde-suave);
  border-radius: var(--radio);
  overflow: hidden;
  display: flex; flex-direction: column;
  transition: border-color var(--transicion), transform var(--transicion);
}
.ficha:hover { border-color: var(--borde); transform: translateY(-2px); }

.ficha-foto {
  aspect-ratio: 1 / 1;
  background: var(--fondo-2);
  position: relative;
  overflow: hidden;
}
.ficha-foto img { width: 100%; height: 100%; object-fit: cover; display: block; }

.ficha-cuerpo { padding: 13px 14px; flex: 1; display: flex; flex-direction: column; gap: 7px; }
.ficha-nombre { font-weight: 600; font-size: 14.5px; line-height: 1.35; }
.ficha-codigo { font-size: 11.5px; color: var(--texto-suave); letter-spacing: .3px; }
.ficha-precios { display: flex; align-items: baseline; gap: 8px; flex-wrap: wrap; }
.ficha-precio { font-size: 18px; font-weight: 700; color: var(--acento); }
.ficha-precio-antes { font-size: 12.5px; color: var(--texto-suave); text-decoration: line-through; }
.ficha-pie {
  display: flex; align-items: center; justify-content: space-between;
  gap: 8px; margin-top: auto; padding-top: 8px;
  border-top: 1px solid var(--borde-suave);
}
.ficha-stock { font-size: 12.5px; color: var(--texto-medio); }

.etiqueta-descuento {
  position: absolute; top: 9px; right: 9px;
  background: var(--rojo); color: #fff;
  font-size: 12px; font-weight: 700;
  padding: 3px 9px; border-radius: 99px;
}
.etiqueta-agotado {
  position: absolute; inset: 0;
  background: rgba(6, 10, 20, .72);
  display: grid; place-items: center;
  font-weight: 700; letter-spacing: 1.5px;
  font-size: 13px; color: #ffb3b5;
}

/* ------------------------- Miniatura sin foto --------------------------- */

.miniatura-vacia {
  width: 100%; height: 100%;
  display: grid; place-items: center;
  font-size: 30px; font-weight: 700;
  color: rgba(255,255,255,.82);
  text-shadow: 0 2px 8px rgba(0,0,0,.3);
}

.lista-fotos { display: flex; gap: 9px; flex-wrap: wrap; margin-top: 9px; }
.lista-fotos .foto {
  position: relative;
  width: 82px; height: 82px;
  border-radius: var(--radio-chico);
  overflow: hidden;
  border: 1px solid var(--borde);
  background: var(--fondo-2);
}
.lista-fotos .foto img { width: 100%; height: 100%; object-fit: cover; display: block; }
.lista-fotos .foto button {
  position: absolute; top: 3px; right: 3px;
  width: 22px; height: 22px;
  border-radius: 50%; border: none;
  background: rgba(10, 14, 25, .82);
  color: #ff9a9c; font-size: 13px; cursor: pointer;
  display: grid; place-items: center; line-height: 1;
}
.lista-fotos .foto button:hover { background: var(--rojo); color: #fff; }

/* ============================ PEDIDOS =============================== */

.detalle-pedido { font-size: 14px; }
.detalle-pedido .bloque { margin-bottom: 18px; }
.detalle-pedido .bloque h4 {
  margin: 0 0 8px; font-size: 12px; text-transform: uppercase;
  letter-spacing: .7px; color: var(--texto-suave); font-weight: 700;
}
.detalle-pedido .linea-item {
  display: flex; justify-content: space-between; gap: 12px;
  padding: 7px 0; border-bottom: 1px dashed var(--borde-suave);
}
.detalle-pedido .totales { margin-top: 12px; }
.detalle-pedido .totales .fila {
  display: flex; justify-content: space-between; padding: 4px 0;
  color: var(--texto-medio);
}
.detalle-pedido .totales .fila.total {
  border-top: 1px solid var(--borde);
  margin-top: 7px; padding-top: 10px;
  font-size: 18px; font-weight: 700; color: var(--texto);
}

.timeline-estados { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 6px; }
.paso-estado {
  flex: 1; min-width: 78px;
  text-align: center; font-size: 11.5px; font-weight: 600;
  padding: 6px 4px; border-radius: var(--radio-chico);
  background: var(--fondo-2);
  border: 1px solid var(--borde-suave);
  color: var(--texto-suave);
}
.paso-estado.hecho { background: rgba(37,211,102,.13); color: #6fe29a; border-color: rgba(37,211,102,.3); }
.paso-estado.actual { outline: 2px solid var(--acento); color: var(--texto); }
.paso-estado.cancelado-hecho { background: rgba(244,86,90,.13); color: #ff9a9c; border-color: rgba(244,86,90,.3); }

/* ------------------------ Cuadro de resumen (WhatsApp) ------------------ */

.vista-previa-whatsapp {
  background: #0c1a14;
  border: 1px solid #1f4034;
  border-radius: var(--radio);
  padding: 14px 16px;
  font-family: "Segoe UI", sans-serif;
  font-size: 14px;
  white-space: pre-wrap;
  word-break: break-word;
  color: #dcf5e6;
  line-height: 1.6;
}
.vista-previa-whatsapp b, .vista-previa-whatsapp strong { color: #fff; }

/* ========================= CONVERSACIONES =========================== */

.chat-envoltura {
  display: grid;
  grid-template-columns: 320px 1fr;
  gap: 16px;
  height: calc(100vh - 150px);
  min-height: 520px;
}

.lista-chats {
  background: var(--panel);
  border: 1px solid var(--borde-suave);
  border-radius: var(--radio);
  overflow-y: auto;
  display: flex; flex-direction: column;
}
.lista-chats .buscador { padding: 12px; border-bottom: 1px solid var(--borde-suave); position: sticky; top: 0; background: var(--panel); z-index: 2; }

.chat-item {
  display: flex; gap: 11px; align-items: flex-start;
  padding: 12px 14px;
  border-bottom: 1px solid var(--borde-suave);
  cursor: pointer;
  transition: background var(--transicion);
}
.chat-item:hover { background: var(--panel-2); }
.chat-item.activo { background: var(--panel-3); box-shadow: inset 3px 0 0 var(--acento); }

.avatar {
  width: 40px; height: 40px; border-radius: 50%;
  background: linear-gradient(140deg, var(--azul), var(--morado));
  display: grid; place-items: center;
  font-weight: 700; font-size: 15px; color: #fff;
  flex: 0 0 auto;
}
.avatar.humano { background: linear-gradient(140deg, var(--amarillo), #d97706); }

.chat-info { min-width: 0; flex: 1; }
.chat-nombre { font-weight: 600; font-size: 14px; display: flex; justify-content: space-between; gap: 8px; }
.chat-nombre .hora { font-weight: 400; font-size: 11.5px; color: var(--texto-suave); flex: 0 0 auto; }
.chat-ultimo {
  font-size: 12.5px; color: var(--texto-suave);
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
  margin-top: 2px;
}
.chat-etiquetas { display: flex; gap: 5px; margin-top: 5px; flex-wrap: wrap; }

.panel-chat {
  background: var(--panel);
  border: 1px solid var(--borde-suave);
  border-radius: var(--radio);
  display: flex; flex-direction: column;
  overflow: hidden;
  min-height: 0;
}
.chat-cabecera {
  padding: 13px 18px;
  border-bottom: 1px solid var(--borde-suave);
  display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap;
  background: var(--panel-2);
}
.chat-mensajes {
  flex: 1;
  overflow-y: auto;
  padding: 18px;
  display: flex; flex-direction: column; gap: 9px;
  background: #0a1020;
  min-height: 0;
}

.burbuja {
  max-width: 74%;
  padding: 9px 13px;
  border-radius: 14px;
  font-size: 14px;
  white-space: pre-wrap;
  word-break: break-word;
  position: relative;
  line-height: 1.5;
}
.burbuja.entra {
  align-self: flex-start;
  background: var(--panel-2);
  border: 1px solid var(--borde-suave);
  border-bottom-left-radius: 4px;
}
.burbuja.sale {
  align-self: flex-end;
  background: #10492e;
  border: 1px solid #1c6b45;
  border-bottom-right-radius: 4px;
}
.burbuja .momento {
  display: block; font-size: 10.5px; color: rgba(255,255,255,.42);
  margin-top: 4px; text-align: right;
}

.chat-escribir {
  border-top: 1px solid var(--borde-suave);
  padding: 12px 14px;
  display: flex; gap: 9px; align-items: flex-end;
  background: var(--panel-2);
}
.chat-escribir .area { min-height: 42px; max-height: 130px; }

.franja-aviso {
  padding: 9px 16px;
  background: rgba(245,185,66,.11);
  border-bottom: 1px solid rgba(245,185,66,.3);
  color: #ffcd6b;
  font-size: 13px;
  display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap;
}

/* =========================== AJUSTES =============================== */

.lista-pasos { counter-reset: paso; padding: 0; margin: 0; list-style: none; }
.lista-pasos li {
  counter-increment: paso;
  position: relative;
  padding: 0 0 18px 42px;
  border-left: 2px solid var(--borde-suave);
  margin-left: 13px;
}
.lista-pasos li:last-child { border-left-color: transparent; padding-bottom: 4px; }
.lista-pasos li::before {
  content: counter(paso);
  position: absolute; left: -14px; top: -2px;
  width: 26px; height: 26px; border-radius: 50%;
  background: var(--panel-2); border: 2px solid var(--borde);
  display: grid; place-items: center;
  font-size: 12px; font-weight: 700; color: var(--texto-medio);
}
.lista-pasos li.done::before { background: var(--acento); border-color: var(--acento); color: #06240f; }
.lista-pasos h4 { margin: 0 0 5px; font-size: 14.5px; }
.lista-pasos p { margin: 0 0 8px; color: var(--texto-medio); font-size: 13.5px; }

.codigo {
  display: block;
  background: var(--fondo-2);
  border: 1px solid var(--borde);
  border-radius: var(--radio-chico);
  padding: 9px 12px;
  font-family: "Cascadia Mono", Consolas, "Courier New", monospace;
  font-size: 12.5px;
  color: #8fd6a8;
  overflow-x: auto;
  white-space: pre;
  margin: 7px 0;
}

.lista-avisos { display: flex; flex-direction: column; gap: 10px; }
.aviso-config {
  display: flex; gap: 12px; align-items: flex-start;
  padding: 13px 15px;
  border-radius: var(--radio-chico);
  border: 1px solid var(--borde-suave);
  background: var(--fondo-2);
}
.aviso-config.error { border-color: rgba(244,86,90,.4); background: rgba(244,86,90,.07); }
.aviso-config.aviso2 { border-color: rgba(245,185,66,.35); background: rgba(245,185,66,.06); }
.aviso-config.ok { border-color: rgba(37,211,102,.35); background: rgba(37,211,102,.06); }
.aviso-config .simbolo { font-size: 18px; flex: 0 0 auto; line-height: 1.3; }
.aviso-config .texto strong { display: block; margin-bottom: 2px; font-size: 13.5px; }
.aviso-config .texto span { font-size: 13px; color: var(--texto-medio); }

/* =========================== SIMULADOR ============================= */

.simulador {
  display: grid;
  grid-template-columns: 250px 1fr;
  gap: 16px;
}
.simulador-mensajes {
  background: #0a1020;
  border: 1px solid var(--borde-suave);
  border-radius: var(--radio);
  padding: 16px;
  min-height: 340px;
  max-height: 52vh;
  overflow-y: auto;
  display: flex; flex-direction: column; gap: 9px;
}

/* ============================= GRAFICAS ============================= */

.grafica { width: 100%; height: 250px; display: block; }
.grafica-barras { display: flex; flex-direction: column; gap: 11px; }
.barra-fila { display: grid; grid-template-columns: 1fr auto; gap: 8px; align-items: center; }
.barra-fondo {
  grid-column: 1 / -1;
  height: 8px; border-radius: 99px;
  background: var(--fondo-2);
  overflow: hidden;
}
.barra-relleno {
  height: 100%;
  border-radius: 99px;
  background: linear-gradient(90deg, var(--acento), var(--acento-oscuro));
  transition: width 300ms ease;
}
.barra-etiqueta { font-size: 13px; color: var(--texto-medio); }
.barra-valor { font-size: 13px; font-weight: 700; font-variant-numeric: tabular-nums; }

.dos-columnas {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(330px, 1fr));
  gap: 16px;
}

/* ============================= RESPONSIVE =========================== */

@media (max-width: 1000px) {
  .chat-envoltura { grid-template-columns: 1fr; height: auto; }
  .lista-chats { max-height: 300px; }
  .panel-chat { height: 620px; }
}

@media (max-width: 820px) {
  .app { grid-template-columns: 1fr; }
  .lateral {
    position: static; height: auto;
    flex-direction: row; overflow-x: auto;
    align-items: center; gap: 4px;
    padding: 10px 12px;
  }
  .marca { border: none; padding: 0 12px 0 4px; margin: 0; flex: 0 0 auto; }
  .marca-sub { display: none; }
  .nav { flex-direction: row; gap: 2px; }
  .nav-enlace { padding: 8px 11px; white-space: nowrap; }
  .nav-enlace span:not(.icono):not(.contador) { display: none; }
  .nav-enlace.activo { box-shadow: inset 0 -3px 0 var(--acento); }
  .lateral-pie { display: none; }
  .principal { padding: 18px 16px 50px; }
  .simulador { grid-template-columns: 1fr; }
}

@media (max-width: 520px) {
  .cabecera h1 { font-size: 21px; }
  .indicador-valor { font-size: 23px; }
  .burbuja { max-width: 88%; }
}